When I began work at RMIT, my boss pointed to a black cable disappearing into the wall. "That's the Internet," she said. "You're the youngest. You like computers. Learn all about it, and tell us what it can do."
That was in 1990, just before the Web was invented. For me, exploring the Internet was like living in the science fiction books that I had loved as a kid.
So I've been learning about it ever since and helping people to work out what it can do. Mostly what I've learned is that people, working together, can do amazing things.
I've learned that art and culture are fragile, but structured knowledge can lend them strength and that is a beautiful thing.
I've learned (always too late) that usability takes work, accessibility is hard and metadata can be tricksy. HTML, on the other hand, is remarkably easy.
I've learned that I'm never going to be the world's greatest programmer. I may never be a programmer at all. And that's OK.